My Account FAQs

In the client portal, all open (unfinished) orders can be found by following the tab called "My Orders" (if you want to see an order that has been completed, you can use the filters at the top of the page to search for it). When you find an order, you will notice that there is an invoice number to the left of the company name. Just click on the invoice number and a separate window will open with your invoice in it. To print a copy of the invoice or save it to another location, just click the "Download" button and yet another window will open with the .pdf version of the invoice.
Please submit a request via email or our contact form, ensuring that the person of contact on the account or an associated company is indicated. In the body of the message, please indicate that you require your login ID and the proper ID will be sent to the email that is currently associated with the account.